Service Coordinator

Youth Service Bureau of St. Joseph County

Company Overview:
Industry: Non-profit
2222 Lincolnway West
South Bend, IN 46628

Job Description:

This role is located in South Bend, Indiana.


Do you enjoy making an impact within your community where integrity and excellence is valued and where you can make a meaningful difference in our youth’s lives?  If so……


Then, Youth Service Bureau has a place for you!    


Who We Are:


YSB's ultimate focus is to ensure all youth have access to safety, shelter and the opportunity to succeed. We do this through offering an array of services including a Young Moms‘ Self-Sufficiency Program. Work along experienced, dedicated staff to provide strength-based self-sufficiency services to young parents age 16-24. YSB is looking for a take-charge, motivated and dedicated individual with a passion for helping others.


Work in a positive, caring environment where you will be making a difference!

Our Vision:  Every young person will thrive in a SAFE and SUPPORTIVE community.


What We Offer: 


  • Exciting innovative, collaborative, and team-oriented work environment
  • Challenging and progressive career development
  • Comprehensive Medical Benefits (Health – Vision – Life – Dental–EAP)
  • Retirement Program with Employer Match!
  • Best practice Paid Time Off policies and paid holidays
  • Open communication, recognition programs, and team-building events
  • And much more to motivated, results-oriented individuals who want to make a real difference in their community and role

What You’ll Do:


  • As a Service Coordinator, you will maintain a caseload of young mothers, fathers, grandparents and their children, and in conjunction with participant, develop and implement action plans based on comprehensive assessment.


Your Accountabilities in the Role:

  • You will provide documentation of Case Management sessions, and all client interactions.

  • You will provide structured learning in participant’s homes on topics including: child development, parenting, life skills, employment, academics, and physical and mental health. Provide referrals to agencies as needed.


  • You will transport clients in personal vehicle as necessary to medical appointments, interviews, etc…


  • You will complete and maintain all required program paperwork and trainings which include but are not limited to: CPR, CPI, 1st Aid, DCS reporting, Trauma Informed Care, etc…


  • You will be responsible for meeting a weekly billable hour goal of 20 hours.




Position Requirements:


  • Education: Bachelor’s Degree in Social Work, Psychology or related field.
  • Experience: 2 years of social work experience.
  • Technology Skills: Basic computer skills, Office 365
  • Communication Skills: Must possess excellent written and verbal communication skills.
  • Leadership/ Behaviors: Must integrate trauma-informed and positive youth development skills into all interactions with clients while maintaining ethical boundaries and professionalism at all times.
  • Culture Match: Must embrace YSB’s mission statement and values and must be willing to be part of a collaborative, caring and hardworking team.


Other Important Information:     

Pay/Salary:  Starting at $15.87 per hour

Reports To:     Supervisor of Young Moms’ Self-Sufficiency Program.                                                                


Typical Work Week:  Mon-Fri 8-4:30 p.m. – some evening and weekend hours may be required to accommodate client needs.

Direct Reports:  None

Travel:   As needed for training                                                                                                                                                                    

Visit our website at:



 This job description is intended to be a general summary of job content. It should not be construed to be an exhaustive list of job duties or job requirements.

This position is non-exempt and qualifies under the Fair Labor Standards Act’s minimum wage and overtime pay requirements.


We are an Equal Opportunity Employer





Job Requirements:

see job description

Compensation: Starting at $15.87 per hour

To Apply for this position:

send resume and cover letter to:


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