Operations Supervisor

South Bend Public Transportation Corporation (Transpo)

Company Overview: At Transpo, we are changing the way public transportation moves in our community with new energy efficient vehicles, a state-of-the-art LEED Platinum transit facility and innovative leadership. We are looking for employees who like to be challenged, work in a fast-paced environment and have a mission for our mission and core values
Industry: Public Transportation
Website: sbtranspo.com" target="_blank">sbtranspo.com
1401 S. Lafayette Blvd
South Bend, IN 46613

Job Description:

This position is responsible for overseeing, monitoring and ensuring safe, convenient, on-time and effective operations of fixed route bus and paratransit service.

  • Responsible for the daily supervision of Fixed Route and Access paratransit operatoins; provides guidance and assistance to operators
  • Directs and controls all street operations to prevent or minimize delays or other exceptions to published schedules
  • Establishes appropriate detours when regular routes are closed or blocked due to construction, storm damage or other unavoidable occurrences
  • Monitors progress of probationary operators
  • Issues disciplinary actions in accordance with Company policies and procedures; provides counseling and coaching to operations personnel as needed; issues commendations as appropriate
  • Responds to accidents or incidents providing detailed reports including photographs, measurements and assiss the operator as needed; conducts post-accident and incident investigations
  • Investigates and responds to Passenger Service Reports; completing follow-up reports and drafting recommendations for solving issues
  • Implements and monitors safety programs; provides recommendations for improving overall safety of operations
  • Assists in the training of new operators and refresher training including on-the-road and classroom instruction as needed
  • Maintains appropriate communication with operators, maintenance and management personnel, providing suggestions and taking an active role in operational issues

Job Requirements:

  • High school diploma or GED requirements
  • A minimum of five (5) years supervisory experience
  • Exceptional written and verbal communication skills
  • Ability to work well with diverse groups
  • Clean driving record
  • Must have or be able to obtain a Class B Commercial Driver's License with passenger and air brake endorsements
  • Must be familiar with Microsoft Office
  • Working knowledge of transit operations including DOT rules and regulations
  • Must be available to work evening, weekend and holiday hours as needed

To Apply for this position:

Please submit a letter of interest and resume to Tracy Davis, Director of Human Resources, tdavis@sbtranspo.com.

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